Are you a tech-savvy individual with a burning passion for all things IT? Are you ready to dive headfirst into a thrilling adventure in the world of technology? Look no further! Rydal Communications are on the hunt for a dynamic and ambitious individual to kick start their career as an IT Apprentice. Get ready to unleash your potential and chart a course towards a vibrant career filled with innovation and growth.
As an IT Apprentice, you will have the opportunity to learn and grow in a dynamic and supportive environment. Under the guidance of experienced professionals at Rydal Communications, you will gain hands-on experience across various areas of IT, including networking, security, software development, and technical support.
In this role, youll work towards your IT Support Technician Level 3 apprenticeship, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
- IT Support relating to technical issues involving Microsofts core business applications and operating systems
- Provide accurate information on IT products and services
- Basic technical support at the network level: WAN and LAN connectivity, routers.
- Support of disaster recovery solutions.
- Monitor the remote monitoring and management system alerts and notifications and responding accordingly
- System documentation maintenance and review in ticketing system
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours&Benefits:
- £13,312 per annum
- Monday Friday between 08:00 18:00 on a rolling rota basis
- 22 days holiday plus bank holidays
- Team building days out
- Pension with employer contributions
- Medicash Health Benefit
Desired Qualities, Skills and Knowledge:
- Passion for IT
- Ability to communicate
- Ability to work as a team
- Committed to learning
- Grade 4/C in Maths and 5/C in English GCSE
Your Training with Baltic:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an IT Support Technician.
Next Steps:
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
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